Refund policy
We offer a 30-day return policy. You have 30 days from the date of receiving your item to request a return.
To be eligible for a return, your item must be in the same condition in which you received it, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.
To initiate a return, please contact us at info@ecoexploreoutdoors.com.
Returns must be sent to the following address:
[INSERT RETURN ADDRESS].
Once your return request is approved, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note: items sent back to us without first requesting a return will not be accepted.
For any questions or concerns about returns, feel free to reach out to us at info@ecoexploreoutdoors.com
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work to resolve it promptly.